If for any reason you change your mind you can return the item for a refund or exchange as long as the product is returned to us within 15 days of receipt and in it’s original packaging and condition. Customers are responsible for return postage and ensuring they obtain proof of posting in cases of missing parcels.
Please ensure you include your purchase details in the return in order to process the refund correctly.
Faulty or damaged items
All products are checked for quality control prior to posting Please contact us as soon as possible to resolve the issue.
If you have any queries please contact us via email firstname.lastname@example.org or you can telephone 07590280943 leave a message and we will get back to you as soon as possible.
Contact Information and Returns Address
Artic Mist Limited
111 Manor Lane